Privacy notice

This notice explains how JSL Oven Cleaning handles personal information when you visit this website, request a quote, make a booking, or use its services.

Questions or data-rights requests can be sent to jslovencleaning@gmail.com.

We may collect your name, email address, telephone number, service address or postcode, requested service, preferred appointment details, messages, and any photographs you choose to upload.

The website may also receive limited technical information needed for security, reliability, and aggregate website analytics, such as request and device information.

We use your details to respond to enquiries, prepare estimates, arrange and manage appointments, deliver services, keep appropriate business records, prevent misuse, and comply with legal obligations.

Depending on the activity, the lawful basis is taking steps at your request before entering a contract, performing a contract, complying with a legal obligation, or the legitimate interests of operating a secure and effective customer service. We will ask separately before using your details for optional direct marketing where consent is required.

Information submitted through this website is held in the Local Launch database. Access is restricted to authorised Local Launch administrators and authorised users at JSL Oven Cleaning, so they can operate the website and respond to your request.

It is not made publicly visible and is not sold. Service providers that support hosting, email, storage, or system security may process limited data only where needed to provide those services.

Personal information is kept only for as long as it is reasonably needed for the request, customer service, business records, dispute handling, and legal or tax requirements. Information that is no longer needed is deleted or anonymised.

Reasonable technical and organisational safeguards are used to limit access and protect information. No online service can guarantee absolute security, so please avoid sending unnecessary sensitive information through a request form.

This website uses privacy-focused analytics to understand aggregate visits, page performance, and successful request submissions. It does not use advertising cookies or build advertising profiles, so an analytics cookie banner is not shown.

Essential storage or security mechanisms may still be used where strictly necessary to provide a feature you request.

Under UK data protection law, you may have rights to access, correct, erase, restrict, or object to use of your personal information, and to receive a portable copy in some circumstances. You can also withdraw consent where consent is the basis being used.

To make a request, email jslovencleaning@gmail.com. You also have the right to complain to the UK Information Commissioner's Office if you are unhappy with how your information has been handled.